Terms & Conditions

These Terms and Conditions ("Terms") govern your use of the website and services provided by Cloud Grand Pty Ltd ("we", "us", or "our"). By accessing our website or engaging our services, you agree to be bound by these Terms.

1. Who We Are

Cloud Grand Pty Ltd
ABN: 84 615 520 379
36/10 Benson Street, Toowong QLD 4066
Email: services@cloudgrand.com.au
Phone: 07 3059 4600

2. Acceptance of Terms

By accessing our website or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

3. Use of Our Website

When using our website, you agree to:

• Use the website only for lawful purposes
• Not use our site in any way that may damage, disable, overburden, or impair our website
• Not attempt to gain unauthorized access to our systems or data
• Not use our website for any purpose that is unlawful, harmful, or unethical

4. Services

We provide IT services including cloud migration, managed IT services, network infrastructure, and business software solutions. Specific service details, deliverables, and timelines will be outlined in a separate service agreement between us and the client.

5. Pricing and Payment

All fees and charges for our services will be specified in the service agreement or quote provided to you. Unless otherwise stated:

• Payment is due within 14 days of invoice date
• Late payments may incur interest charges
• All prices are exclusive of GST unless otherwise stated
• We reserve the right to change our fees with reasonable notice

6. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Cloud Grand Pty Ltd and is protected by Australian copyright laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

7. Disclaimers

While we strive to ensure the accuracy and availability of our website, we make no warranties or guarantees about:

• The uninterrupted operation of our website
• The accuracy or completeness of information on our site
• Results that may be achieved from using our services

8. Limitation of Liability

To the maximum extent permitted by law, Cloud Grand Pty Ltd shall not be liable for:

• Any indirect, incidental, special, or consequential damages
• Loss of profits, data, or business opportunities
• Any damages arising from third-party services or systems
• Any issues beyond our reasonable control

9. Indemnification

You agree to indemnify and hold harmless Cloud Grand Pty Ltd, its officers, directors, employees, and agents from any claims, damages, liabilities, costs, or expenses arising from your use of our website or breach of these Terms.

10. Privacy

Your privacy is important to us. We collect and use personal information in accordance with our Privacy Policy. We do not sell or rent your personal information to third parties.

11. Changes to Terms

We reserve the right to modify or replace these Terms at any time. The current version will always be available on this page. Your continued use of our website or services after changes are posted constitutes acceptance of the revised Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Queensland, Australia. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Queensland.

13. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Cloud Grand Pty Ltd
ABN: 84 615 520 379
36/10 Benson Street, Toowong QLD 4066
Email: services@cloudgrand.com.au
Phone: 07 3059 4600